Härter.
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From the Upcoming Book

Most Email Teams Are Flying Blind

Your reports show what happened, rarely why. The book turns scattered email data into decisions you can defend — get the first chapters and launch updates.

From the Blog

"Best Practices" Are Just Average Practices

What everyone does produces what everyone gets. Average practice buys you average results.

From the Blog

You're Data-Decorated, Not Data-Driven

Having dashboards isn't being data-driven. Changing the decision when the data says so is.

From the Blog

Stop Optimising Subject Lines

A subject-line test moves open rate a point or two. Who you send to can double engagement. Optimise the bigger lever.

Services

Email Strategy. Growth Experiments. Data That Drives Decisions.

From the Audit to experimentation to dashboards a team decides from — systems that replace gut feeling, not adjectives.

How I Help

Three areas of expertise. One goal: turning your data into growth.

Upcoming Book

Strategic Email Intelligence

The book behind the method: how to read email as a system, not a scoreboard — and turn scattered campaign data into decisions you can defend. It's the case for treating email as intelligence rather than reporting, with the frameworks to actually do it. Join the waitlist for the first chapters and a heads-up the day it launches.

Coming Soon

How AI-Ready Is Your Email Strategy?

A few focused questions on your data, your segmentation and how you actually make send decisions — and you'll see where your programme sits today, somewhere between blind flight and genuinely intelligent, plus the moves that will lift it fastest. Free, and built on the same framework as the Audit.

Take the Assessment

Latest Articles

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Blog posts coming soon.

Field Notes

Short, specific notes for people who run real email programmes: audience intelligence, experiments that settle arguments instead of starting them, and the signals classic reporting can't see. Sent when there's something worth your time — never on a schedule, never filler.

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